RETURN POLICY: 60 Day return policy. To assure proper credits do not return without REturn Authorization Number. All products must be boxed with original shipping material. If you no longer have the original box or packaging material take unit to a UPS store and have them prepare the unit for shipping. Customer is responsible for all return shipping charges. For Return Authorization email eisenberg62@sbcglobal.net or call 1-800-279-4249.